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PRIVACY POLICY

General

At Classcomfort, operated and administered by Retrics Web Solutions Private Limited, protecting your privacy is a fundamental responsibility. All information you provide is treated with diligence, honesty, and openness to ensure a safe and dependable shopping experience for furniture purchases.

 

Throughout this Privacy Policy, the terms “we,” “our,” and “us” refer to Retrics Web Solutions Private Limited. The terms “you,” “your,” and “user” refer to any individual who accesses, browses, or makes a purchase through Classcomfort. By using our platform, you confirm that you understand and accept the practices described below. If you disagree with any part of this Policy, you should discontinue use of our services.

 

Categories of Information We Collect

To provide a smooth and personalized furniture shopping experience, we gather information under the following categories:

 

    1. Personal Information

     

    • Full name
    • Contact number
    • Email address

     

    2. Address and Payment Details

     

  1. Billing address
  2. Shipping address
  3. Payment-related information required to complete transactions

    4.  

    3. Shopping and Browsing Information

     

  4. Order history and furniture preferences
  5. Browsing behavior across various furniture categories

    6.  

    4. Device and Technical Information

     

  6. IP address
  7. Browser type
  8. Device specifications
  9. Location details (only with your consent)
  10. Interaction records used to improve system functionality and security

    11.  

    5. Cookies and Tracking Tools

     

  11. Technologies that enhance and personalize browsing sessions
  12. Features that enable relevant furniture recommendations

    13.  

    Purpose for Collecting Information

    The information collected is used for the following purposes:

     

  13. Order Fulfillment and Assistance: Processing purchases and responding to customer inquiries
  14. Customized User Experience: Improving navigation and offering tailored furniture suggestions
  15. Promotional Communication: Sending offers, updates, or marketing messages with your consent
  16. Safety and Fraud Control: Identifying and preventing unauthorized or suspicious activities
  17. Regulatory Compliance: Meeting applicable legal and statutory obligations

    18.  

    Information Disclosure Policy

    We do not sell or trade your personal information. Data is shared only in the following situations:

     

  18. With reliable partners such as payment processors and delivery service providers
  19. With government, legal, or regulatory authorities when required for compliance, investigations, or fraud prevention
  20. With operational service providers bound by strict confidentiality agreements

    21.  

    Information Disclosure Policy

    We use cookies, web beacons, and related technologies to:

     

  21. Enhance and customize your browsing experience
  22. Analyze website performance and usage trends
  23. Display relevant furniture recommendations

    24.  

    You have the option to manage or disable cookies through your browser settings.

     

    Security Safeguards

    We implement recognized industry security measures, including:

     

  24. SSL encryption
  25. Protected server environments
  26. Restricted and monitored access controls

    27.  

    While we take strong precautions, complete data security cannot be guaranteed.

     

    Data Retention Policy

     

  27. Personal information is retained for a period of 8–12 months after your last interaction with the platform.
  28. Certain records may be stored for a longer duration when required for legal, regulatory, taxation, or compliance purposes.

    29.  

    Your Rights Regarding Your Information

    You have the right to:

     

  29. Access and update your personal details
  30. Request deletion of your data, subject to legal limitations
  31. Unsubscribe from promotional or marketing communications
  32. Adjust cookie preferences through your browser settings

    33.  

    Access by Minors

    This platform is intended solely for individuals aged 18 years or older. We do not knowingly gather information from minors. If such data is identified, it will be removed without delay.

     

    Third-Party Links

    Our website may include links to external payment gateways or financial service providers. We are not accountable for the privacy practices of these third-party platforms. Users are advised to review their respective privacy policies before engaging with them.

     

    Updates to This Policy

    We may revise this Privacy Policy periodically. Any modifications will be posted on this page. Continued use of the platform after updates indicates your acceptance of the revised terms.

     

    User Consent

    By accessing our website or completing a transaction, you agree to the collection, usage, and limited disclosure of your information in accordance with this Privacy Policy.

     

    Contact Information

    For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
    retricswebsolutionsprivatelimi@gmail.com, info@classcomfort.in

     

    ©2026 Retrics Web Solutions Private Limited | All Rights Reserved